SOTI ONE Product Support

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SOTI Assist Support


SOTI Assist

Help Documentation

Getting Started | Setting Up | Using the Console

Release Notes

Feature Highlights | Resolved Issues


Tutorials | How-To


Latest and popular detailed documents


Before You Begin

If you are not a current customer, please submit a trial request.

To learn about features that have been added in recent versions, please see the SOTI Assist Release Notes.


For help during installation, please read "Installing SOTI Assist (Setting Up SOTI Assist)" on the SOTI Assist Help page.


If you require further assistance, please email support.


Minimum System Requirements

  • SOTI MobiControl 13.3 or higher.
  • Chrome or Firefox browser
  • Microsoft SQL Server 2012, 2014, 2016, or 2017 (on-premise installations only)
  • Windows 8, Windows 10, Windows Server 2012, or Windows Server 2016 (on-premise installations only)
  • Processor: 2 GHz or faster
  • Memory (RAM): 2 GB or more
  • Hard disk space: 200 MB
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