SOTI MobiControl Product Lifecycle

The following listings specify the dates and/or versions by which SOTI MobiControl capabilities have already or will within the next 12 months reach their end-of-life. 

 

What is meant by End Of Life (EOL) for a product?

For SOTI products that are past their End of Life (EOL) we do not market, sell, deploy, or provide updates to those versions.  Moreover, features of MobiControl which are reliant on SOTI Services (e.g. Agent Builder Service, Location Services, Skin Service, etc.) may no longer function. If you are on a version of our product that is past EOL, we strongly recommend you upgrade to our most current version.   

 

Why upgrade when it's working? 

Although the product works, old versions of software inherently have security vulnerabilities that an attacker will exploit. Your best defence is to be on software that can receive updates and is free of known vulnerabilities. 

 

What is meant by End Of Support (EOS) for a product? 

Some companies tie End Of Support (EOS) to EOL.  EOS means that they will no longer offer technical support for that version of the product.  You are completely on your own.   

SOTI provides technical support for all versions of our products, including those that are past EOL, so long as there is an active service contract and no product development involvement is required.  Our technical support continues for the life of your contract.  You can always call us. 

SOTI MobiControl Releases

The following listing specifies the end-of-life (EOL) dates for SOTI MobiControl based on its major versions.  

 

As of the EOL date, SOTI no longer provides any updates for the given MobiControl release version, including but not limited to security updates and defect fixes.  

 

Generally, instances of SOTI MobiControl having a version that has passed the EOL date will continue to function. However, as per IT security best practices, it is strongly encouraged that customers regularly update their MobiControl instances so that they are always on a version for which security updates will be provided as required to address newly discovered vulnerabilities.  Additionally, it is important to note features of MobiControl which are reliant on SOTI Services (e.g. Agent Builder Service, Location Services, Skin Service, etc.) may no longer function past the EoL date. 

Version Release Date EOL Date
14 October 31, 2017 March 01, 2023
13 December 31, 2015 January 31, 2020
12 December 19, 2014 October 31, 2017
11 January 10, 2014 December 31, 2015

Managed Device platforms

The following listing specifies the end-of-life dates for the device platforms which can be managed with SOTI MobiControl.

For the specified device platform and/or operating system versions, as of the EoL date SOTI will:

  • No longer provide any software updates, including but not limited to security updates and defect fixes
  • Halt the distribution of components such as device agents and plug-ins
  • No longer test compatibility with any future SOTI MobiControl releases and SOTI MobiControl related services

 

SOTI MobiControl server versions and agents released prior to the EOL date will continue to function with the EOL’d platform/operating system, up until the point that they are upgraded to a release issued after the EOL date.

Component EOL Date
iOS 8, 9, 10, 11 January 2023
macOS 10.14 January 2023
Android 4.x, 5.x - Classic Management January 2023
Android 5.x, 6.x - Android Enterprise Management January 2023
Windows HoloLens January 2023
Windows Phone January 2023
Windows Mobile 2003, PPC 3.0, PPC 4.20, PPC 4.21, CE 3.0, CE 4.1, CE 4.2 January 2023
Windows Server 2003, Windows Server 2008 January 2023
Windows XP, Vista January 2023

System Infrastructure

SOTI MobiControl relies on up-to-date infrastructure to maintain optimal performance and security. See the list provided below for when support will end for specific components. 

Component EOL Date Last Compatible Mobicontrol Server Version
Windows SQL Server 2016 January 01, 2023 15.6.x
Windows Server 2012 R2 May 25, 2020 15.1.0
Windows SQL Server 2012 August 04, 2020 15.1.x
Windows Internet Explorer 11 November 01, 2019 14.5.x

Features

Features in SOTI MobiControl can receive overhauls, be combined with other features, or be removed when no longer relevant. See the list below for features that are no longer available or planned for removal.

Feature EOL Date Last Compatible Mobicontrol Server Version
File Sync Rules - Server Side Script TBA 15.6.x
Azure AD API Deprecation June 30, 2022 15.4.3
Webroot Antivirus Protection December 31, 2018 Not supported on any version as of EoL date
Webroot SecureWeb browser September 01, 2018 Not supported on any version as of EoL date
Samsung KNOX Container November 04, 2019 14.5.x